Privacy Policy

Last Updated: May 24, 2026

Greenbrier Solutions LLC ("Greenbrier Solutions," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website greenbriersolution.com or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, mailing address, and similar contact details you voluntarily provide.
• Financial Information: Credit-related information you share during consultations (we do not store credit card numbers).
• Device & Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs, collected automatically via cookies and similar technologies.
• Communications: Records of messages, emails, or SMS communications between you and Greenbrier Solutions.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our credit education and financial literacy services.
• Respond to inquiries and fulfill service requests.
• Send appointment reminders, follow-up messages, and service notifications via SMS, email, or phone — only to contacts who have opted in.
• Send marketing and promotional communications (you may opt out at any time).
• Comply with applicable laws and regulations.
• Protect against fraudulent or unlawful activity.

3. SMS / Text Messaging

By submitting your phone number through our website chat widget or any opt-in form, you consent to receive SMS text messages from Greenbrier Solutions LLC. These messages may include appointment reminders, service updates, and follow-up communications.

• Message and data rates may apply.
• You may opt out at any time by replying STOP to any message.
• Reply HELP for assistance.
• We do not sell or share your phone number with third parties for marketing purposes.

4. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Trusted vendors who assist in operating our website and delivering our services (e.g., CRM platforms, email providers), bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or government authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You may set your browser to refuse cookies; however, some features of the site may not function properly as a result.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

9. Your Rights

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Opt out of marketing communications at any time.

To exercise any of these rights, contact us at the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date above. Continued use of our site after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Greenbrier Solutions LLC
Bakersfield, CA
Phone: (661) 213-9332
Email: [email protected]
Website: greenbriersolution.com